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The Gate Ops dashboard is the Home tab of the mobile app. It greets you by first name with the tagline “Guard . Verify . Secure” and is the screen you return to between verifications. This reference lists every element so you can read the screen without guessing. The app has four tabs along the bottom of the screen.
Gate Ops roles are guard, security, estate manager, and super admin. Tenant, landlord, and admin roles are excluded. If you try to open a route that requires a module not available, the app redirects to the main dashboard.

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Dashboard metrics

These appear near the top of the Home tab.

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Quick actions

The quick actions section contains shortcuts to the tools enabled for your gate. The center quick action is Scan QR code by default. If you sign in as an estate manager or super admin, it becomes Broadcast alert instead.
Use the center quick action for the task you perform most often. It is the fastest path back into verification after returning to the dashboard.

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Selected-gate states

The dashboard changes based on whether a gate is selected and whether records exist.

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Selecting a gate

Tap Profile to open your account screen, then choose a gate to start your shift.
1

Open the gate selection screen

The screen shows Select Gate with subtitle “Choose the gate you are operating from.”
2

Choose your gate

Tap the gate name from the list.
3

Confirm your shift

The app shows “Shift started” and “You are now on duty at” the selected gate name.

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Error states

The app shows “Couldn’t load gates” and a “Try again” action. Pull to refresh or retry when the connection is restored.
The app shows “No gates assigned” and prompts you to ask your supervisor to add one in the admin console.

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Dashboard banners

The Home tab can show conditional banners based on activity at the gate.

Gate Ops Overview

Learn the fundamentals of the guard mobile app and daily workflows.

Verify a Pass

Step-by-step guide to scanning and verifying visitor access passes.