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Create a visitor invite pass so a guest can check in at the gate with a QR code or one-time code. Creating the invite authorizes the visit and generates the pass; it does not check the visitor in.
You need a signed-in Rekkeh account with access to the Visitors page. Have the visitor’s name and phone number ready; the email is optional.
1

Open the Create Invite form

Start from the Visitors page, where you can create a single invite or a bulk event invite.
  1. Sign in to the Rekkeh web app.
  2. Open Visitors.
  3. Select Create visitor invite (the + action) or Single invite (QR/OTP).
You land on the Create Invite form.
2

Fill in the invite details

The form asks for the visitor’s name and phone, and lets you set the visit type, purpose, and how long the pass stays valid.
  1. Enter the Visitor name. This is required.
  2. Enter the Phone. This is required.
  3. Optionally enter an Email. When you provide one, Rekkeh emails the pass and OTP to the visitor.
  4. Choose a visit type: Visitor (default), Friends/Family, Contractor, Delivery, Interview, or Employee.
  5. Optionally add a Purpose note so the gate knows why the visitor is coming.
  6. Under Valid for, choose how long the pass lasts: 2h, 4h, 24h (default), 48h, or Custom. Custom lets you set a duration in hours, with a minimum of 1 hour.
3

Send the invite

Once the name and phone are filled in, send the invite to generate the pass.
  1. Review the details and select Send visitor pass.
If the name or phone is missing, the form shows Enter visitor name and phone number. An invalid email shows Enter a valid email or leave it blank.
4

Share the generated pass

After you send the invite, the form is replaced by the generated pass, and the share sheet opens automatically so you can send it to the visitor.The pass card shows the visitor’s QR code and an OTP FALLBACK code to use if scanning isn’t possible. It shows Active with Expires in a remaining time and Valid until a date and time. From the card you can share by SMS, WhatsApp, or Share, and use Reshare pass to send it again later.In the share sheet, choose Share via WhatsApp, Send via SMS, or Other share options to deliver the QR and OTP to your guest. The visitor does not need an app or account to use the pass.

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Create an invite on the mobile app

The same flow is available in the Rekkeh mobile app. Open Invites, select Create visitor invite, and fill in the same visitor name, phone, visit type, and validity details before sending the invite. The mobile form uses a visit-type drawer and duration chips, and can pick a visitor from your contacts.

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What’s next

Your visitor shows the QR code or enters the OTP at the gate. To understand what happens after check-in, see Set up a gate kiosk and Configure visitor badge printing.